Refund policy

Refund & Return Policy

Last Updated: October 21, 2026

At Themra MajooN, we want our customers to have a satisfactory shopping experience.

3-Day Return Policy

Customers may request a return within 3 days of receiving their order, subject to the conditions outlined in this policy.

Due to the nature of our products and for hygiene and safety reasons, opened or used products may not be eligible for return.

Returns

A return may be considered if:

The wrong product was delivered.

The product arrived damaged.

The product is defective.

The order is significantly different from what was ordered.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of receiving your order.

Please provide the following information:

Order number

Customer name

Phone number

Photos or videos of the package and product

Description of the issue

We will review the request and provide appropriate instructions.

Refunds

If your return is approved, we will inform you about the applicable refund process.

Refund timing may depend on the payment method and financial institution.

Non-Returnable Items

For hygiene and safety reasons, opened, used, or tampered products may not be accepted for return.

Contact

Email: themramajooninfo@gmail.com

Phone: 03291793007