Refund policy
Refund & Return Policy
Last Updated: October 21, 2026
At Themra MajooN, we want our customers to have a satisfactory shopping experience.
3-Day Return Policy
Customers may request a return within 3 days of receiving their order, subject to the conditions outlined in this policy.
Due to the nature of our products and for hygiene and safety reasons, opened or used products may not be eligible for return.
Returns
A return may be considered if:
The wrong product was delivered.
The product arrived damaged.
The product is defective.
The order is significantly different from what was ordered.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 3 days of receiving your order.
Please provide the following information:
Order number
Customer name
Phone number
Photos or videos of the package and product
Description of the issue
We will review the request and provide appropriate instructions.
Refunds
If your return is approved, we will inform you about the applicable refund process.
Refund timing may depend on the payment method and financial institution.
Non-Returnable Items
For hygiene and safety reasons, opened, used, or tampered products may not be accepted for return.
Contact
Email: themramajooninfo@gmail.com
Phone: 03291793007